Traveler Tips & FAQs
Hotel
- What time is check-in? What time is check-in? Check-in begins at 3:00 PM.
- What time is check-out? What time is check-out? Check-out is at 12:00 PM.
- What is required at check-in? What is required at check-in? Guests must present a valid driver’s license or passport, along with proof of eligibility for the booked rate, if applicable, such as a membership card or corporate or government ID. A major credit card in the guest’s name is also required.
- What is the minimum age to check in? What is the minimum age to check in? Guests must be 21 years of age or older to check in.
- What is the cancellation policy at HALL Arts Hotel? What is the cancellation policy at HALL Arts Hotel? Cancellations must be made at least 24 hours in advance to avoid a charge. Special dates or rates may require additional notice or may be non-cancelable. Early departure may result in a change to promotional rates or an additional fee. No-shows will be charged a one-night room and tax fee.
Amenities
- Does HALL Arts Hotel allow pets? Does HALL Arts Hotel allow pets? HALL Arts Hotel welcomes dogs of all sizes. A standard $50 non-refundable pet deposit applies, or $100 total for the Sit & Stay Pet Program. Pet deposits do not apply to service animals. Cats, birds, reptiles, and other pets are not permitted. The hotel reserves the right to require removal of any pet displaying dangerous or unacceptable behavior.
- What are the parking options at HALL Arts Hotel? What are the parking options at HALL Arts Hotel? HALL Arts Hotel is a valet-only property. Overnight valet parking is $45 USD. Daytime valet parking is $20 USD for up to 4 hours and $25 USD for 4 to 8 hours.
- What is the daily mandatory destination charge? What is the daily mandatory destination charge? The daily mandatory destination charge is added to the room rate and includes premium internet access, a daily $10 food and beverage credit valid at all hotel outlets, premium coffee and fruit-infused water in the lobby, a signature HALL Wine tasting reception from 3:00 PM to 5:00 PM, a one-hour bike rental, and use of house car service.
- Does HALL Arts Hotel allow smoking? Does HALL Arts Hotel allow smoking? HALL Arts Hotel is a smoke-free property. A $500 fee plus tax will be charged to any guest who violates this policy. Guests who do not comply may also be asked to vacate the premises.
Dining
- What dining experiences does HALL Arts Hotel offer? What dining experiences does HALL Arts Hotel offer? HALL Arts Hotel offers elevated dining at Astra Kitchen + Lounge, featuring contemporary cuisine with seasonal flair for breakfast, lunch, dinner, brunch, and in-room dining.
- Does HALL Arts Hotel have a restaurant for brunch and happy hour? Does HALL Arts Hotel have a restaurant for brunch and happy hour? Yes, HALL Arts Hotel features Astra Kitchen + Lounge, where guests can enjoy brunch offerings, Happy Hour, and special experiences like Wine Down Wednesday.
- Can guests order in-room dining at HALL Arts Hotel? Can guests order in-room dining at HALL Arts Hotel? Yes, HALL Arts Hotel offers in-room dining, making it easy to enjoy flavorful dishes and a convenient dining experience from the comfort of your guest room.
- What type of cuisine is served at HALL Arts Hotel? What type of cuisine is served at HALL Arts Hotel? At HALL Arts Hotel, Astra Kitchen + Lounge serves contemporary cuisine with seasonal flair, creating a refined dining experience in the heart of Dallas.
- Is Astra Kitchen + Lounge open throughout the day at HALL Arts Hotel? Is Astra Kitchen + Lounge open throughout the day at HALL Arts Hotel? Yes, HALL Arts Hotel offers dining at Astra Kitchen + Lounge throughout the day, with breakfast, lunch, dinner, brunch, and select specialty events available.
Meetings
- What types of meetings can HALL Arts Hotel host? What types of meetings can HALL Arts Hotel host? HALL Arts Hotel can host everything from intimate boardroom meetings to large corporate conferences within its art-infused event spaces designed for productive and memorable gatherings.
- How much meeting space does HALL Arts Hotel offer? How much meeting space does HALL Arts Hotel offer? HALL Arts Hotel offers 11,000 square feet of inspiring event space, ideal for corporate meetings, executive gatherings, conferences, and private events in a luxury setting.
- What makes meetings at HALL Arts Hotel unique? What makes meetings at HALL Arts Hotel unique? Meetings at HALL Arts Hotel are elevated by art-filled surroundings, luxury service, and thoughtfully designed spaces that encourage creativity, collaboration, and meaningful connections.
- Is HALL Arts Hotel a good venue for corporate conferences? Is HALL Arts Hotel a good venue for corporate conferences? Yes, HALL Arts Hotel is well suited for corporate conferences, offering flexible event space, upscale surroundings, and an exceptional setting for impactful business gatherings.
- Can HALL Arts Hotel accommodate both small and large business events? Can HALL Arts Hotel accommodate both small and large business events? Yes, HALL Arts Hotel accommodates both small meetings and large-scale business events, with versatile spaces tailored for boardroom sessions, conferences, and corporate celebrations.
Weddings
- Is HALL Arts Hotel a good wedding venue in Dallas? Is HALL Arts Hotel a good wedding venue in Dallas? Yes, HALL Arts Hotel offers a luxurious wedding setting in Dallas with elegant event spaces, catering options, AV services, and personalized support for your special day.
- How much wedding event space does HALL Arts Hotel offer? How much wedding event space does HALL Arts Hotel offer? HALL Arts Hotel offers 14,086 square feet of event space for weddings, providing an elegant backdrop for ceremonies, receptions, and related celebrations.
- Does HALL Arts Hotel provide catering for weddings? Does HALL Arts Hotel provide catering for weddings? Yes, HALL Arts Hotel offers catering options for weddings, helping couples create a personalized dining experience for receptions, rehearsal dinners, and special events.
- Does HALL Arts Hotel offer wedding planning support? Does HALL Arts Hotel offer wedding planning support? HALL Arts Hotel provides a dedicated catering manager to help coordinate wedding details and ensure a seamless, elevated experience from planning through celebration.
- Does HALL Arts Hotel offer AV services for weddings? Does HALL Arts Hotel offer AV services for weddings? Yes, HALL Arts Hotel offers AV service and equipment, supporting wedding ceremonies and receptions with the technology needed for speeches, music, and memorable moments.
